Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-camera-alignment.collision-talk.com (hereafter referred to as “Mercedes Camera Alignment,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://mercedes-camera-alignment.collision-talk.com
  • All applications, software, and digital products offered by Mercedes Camera Alignment
  • Services provided through our platform
  • Interactions between users and our team, whether via emails, calls, or messages

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You register an account and use our applications or services as an authorized user.
  2. You visit our website(s) linked to this policy.
  3. You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

Mercedes Camera Alignment collects several categories of personal data to enhance your user experience and provide tailored services:

  • Account Information: Details required for account creation, such as name, email address, and password.
  • Payment Information: Transaction details, billing addresses, and payment method information for purchasing our products or services.
  • Financial Information: Bank account numbers, routing codes (if provided), and other financial records related to transactions.
  • Purchase Information: Data regarding your purchases, including product preferences, quantities, and purchase history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or location data, for analytics and user experience improvements.
  • Location Data: Geographic coordinates and location services data to personalize content and services based on your region.
  • Feedback: Responses and comments provided by users regarding our products and services.
  • Social Media Information: If you choose to connect our platform with your social media accounts, we may collect data from these platforms (e.g., name, profile picture, posts).
  • Product Information: Details about the products or services you interact with on our platform.

We gather this information through various methods: user input forms, account settings, browsing interactions, analytics tools, and third-party service providers.

Cookies

Mercedes Camera Alignment uses cookies to enhance your online experience and for internal analytics purposes. Cookies are small text files stored on your device by our website or third-party services we engage. They fall into three main categories:

  • Strictly Necessary: These cookies enable basic functions, such as logging in, navigation, and ensuring the website operates as intended.
  • Preference: Cookies here allow us to remember your preferences, language settings, and other customization choices.
  • Analytics: We use analytics cookies to track aggregated user data, session times, and page views for performance analysis and optimization.

Users can manage their cookie preferences through our Cookie Manager, which provides control over non-essential cookies.

Retention and Deletion

Mercedes Camera Alignment retains personal data only for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or upon request for deletion, we ensure that your data is securely deleted or anonymized.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

Mercedes Camera Alignment does not knowingly collect personal information from children under the age of 18 (or the legal age limit in your jurisdiction). Our services are designed for a general audience, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The ability to limit our use of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: You have the right not to be subjected to automated decision-making that significantly affects you.

To exercise any of these rights or have questions about your privacy, please contact our Privacy Team at the details provided below.

Changes to Policy

Mercedes Camera Alignment reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information on how we protect your privacy.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

Email: [email protected]
Address: Mercedes Camera Alignment Privacy Team, [Your Address]